Frequently Asked Questions

Is experience required?

No experience is required. We love sharing the joy of paddling with beginners! We teach you how to paddle and we’ll provide tips along the way if needed.

Are there any age requirements?

No age requirements at all. We recommend children under 12 years of age paddle in a tandem kayak with an adult.

What should I bring?

Plenty of water, a snack, sunscreen, a towel for after the tour, and shoes and clothing you don’t mind getting wet. You may also want to consider a hat, sunglasses, insect repellent, a rain jacket if it might rain, and a dry bag.

What about gratuity?

Our guides do accept and greatly appreciate tips!

Can I schedule a tour for a different time than what’s listed on the tour calendar?

Yes, we will do our best to accommodate a tour time that fits your schedule. Please call us at 252-489-8146 and let us know your scheduling needs.

What if I want a longer or shorter tour?

We’ll try to accommodate the length of time you’d like. Please give us a call at 252-489-8146 or send us an email and let us know your preferences.

What if I want to bring my dog?

Please contact us about bringing a small to medium sized dog. We may not be able to accommodate pets during peak season. Dogs must be kept on a leash and you should clean up after your pet.

What if it’s raining?

We paddle in the rain and wind. If it’s raining hard or you’re uncomfortable with the conditions, you can reschedule for another time or day.

How do I make tour reservations?

You can reserve your tour online, by telephone, or by email. Please note, if you want to schedule a last minute tour please give us a call at 252-489-8146.

What is the cancellation policy?

All cancellations must be made at least 48 hours prior to your scheduled tour. We do paddle in the rain and wind but not during thunderstorms. If there is inclement weather we will reschedule your tour or issue a refund. Please show up for your tour at the scheduled time. No shows or late arrivals are charged full price and a refund will not be given.